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Our Reviews

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Customer Service


Review Date: 07/22/2020 | Author: Kevin K.

Comments: Excellent work at a great price

Review Date: 03/27/2020 | Author: Marvin N.

Comments: I believe his name is Steve, came on time, did a good job and good customer service ?

Review Date: 12/29/2019 | Author: Frances F.

Review Date: 10/04/2018 | Author: Tim B.

Comments: Having experienced a homeowner's worst nightmare by one contractor, I contacted Jim DeCuzzi to rectify things based solely upon meeting him just one month earlier when he actually recommended against undertaking several minor/moderate sized projects in our home - believing the timing wasn't right (i.e., He was more interested in us rather than just collecting a paycheck - a rare trait in his field). Based on this experience I was impressed with both his technical competence to tackle our current large scale project (he's a walking construction/building encyclopedia¯), and even more importantly, the sense of integrity we were looking for in a contractor (never realizing I'd be calling him one month later). Having just completed 2 ½ months of renovations D&K proved to be everything a service company should be - professional, efficient, reasonable and most importantly trustworthy a company that respects its customers and places their interests first. Equally impressive was Jim's partner Steve Kessler every bit as technically competent and with the same sense of character to match. As the onsite supervisor, we couldn't have hoped for a more forward thinking or forward leaning individual to address the countless day-to-day decisions and activities inherent in coordinating all the efforts associated with restoring our home (electrical, plumbing, carpentry, drywall, painting, etc.) As with any project this scale, it was not without its share of unanticipated problems. Jim and Steve were quick to diagnosis the issues, recommend a solution and employee the necessary resources to rectify the situation (i.e., no wasted time evaluating¯ the situation while racking up unnecessary labor charges). Both were especially empathetic to our situation keeping us current on all developments which was a huge relief in alleviating the stress of trying to manage all the unknowns from a distance (we live in Boston). In sum, Jim and Steve are a one-of-a-kind TEAM. They are exceptionally polite, personable, competent and knowledgeable with the energy, enthusiasm and sprit de corps to tackle anything thrown at them. As a Marine I especially appreciated their professionalism, sense of urgency and attention to detail. It is also obvious they approach their work not so much as a job... but as a profession... a refreshing change from the norm, which makes a huge difference in the end result/product. I only wish we could find more contractors with the same work ethic and sense of service to their clients. We'll obviously be engaging their services in the future, and if you're starting the search process to evaluate contractors, you'll save yourself a lot of time and energy starting with Jim or Steve great guys dedicated to their customers and with a truly remarkable gift for doing things right.

Review Date: 12/12/2017 | Author: Mark B.

Comments: Showed up on time, were courteous and professional.

Review Date: 11/13/2017 | Author: Chip P.

Comments: Top quality folks. They are very much into the quality of their work and the customers happiness with the result. We plan to have them back for some additional tasks soon.

Review Date: 09/08/2017 | Author: Terrence C.

Comments: Very competent and on time.

Review Date: 04/11/2017 | Author: Karen W.

Comments: Arrived on time, diagnosed source of leak, fixed it---all in an acceptable amount of time. Courteous, knowledgeable, and reasonable. Would definitely use again.

Review Date: 08/31/2016 | Author: Les Z.

Comments: Jim and his team were very professional, friendly and did an outstanding job installing closet doors, interior doors and frames and drywall work. They had to custom size the frames and the result is amazing. We'll continue to use DeCuzzi Home Remodeling as we take on repairs/remodeling at our home.

Review Date: 08/27/2016 | Author: Joane H.

Comments: Jim responded to our call immediately and worked with us on the right thing to do. He was running late, due to traffic, and called to let us know. If we have further projects Jim will be the first person we call.

Review Date: 06/07/2016 | Author: a Neighbor

Comments: Very professional and used the time efficiently to get a lot done. Jim even taught me how to do one small recurring tepair. I highly recommend this handyman service.

Review Date: 05/22/2016 | Author: Rich M.

Comments: Hired for patching and repainting an interior drywall

Review Date: 12/17/2015 | Author: a Neighbor

Comments: Steve was wonderful to work with. He was fair and honest about a lot of the home projects we needed to get done. In fact, he went above and beyond the other contractors we had come out to give us a quote. There was one window that we needed to be caulked since we noticed water coming through. He tested to see what the moisture level was and notified me that there is a high chance of mold in the walls. This was concerning to us since we didn't anticipate this but we knew it needed to be taken care of. They managed the project well. We also had them replace a few of the door frames due to wood rot, fix the gaps in mortar, replace the storm door closer, etc. He came on time, was responsive, and checked in with me every so often. He even came back a day later since we had some concerns with something he worked on and was patient with us throughout the process.

Review Date: 12/12/2015 | Author: Carl P.

Comments: Great and timely work conducted professionally. I would definitely hire them again.

Review Date: 12/12/2015 | Author: a Neighbor

Comments: Great service and attention to detail. Very prompt and professional. Not cheap but good service isn't cheap and cheap service isn't good. Highly recommend!

Review Date: 12/10/2015 | Author: a Neighbor

Comments: an estimate and I was immediately confident that I had found a true pro. They were out to start working a couple days later. They work efficiently, accurately and very professional. I cant say enough about how clean they were. They hung plastic and taped off so that I had barely any clean up after the work was done. I will be using them again!

Review Date: 11/21/2015 | Author: Lila A.

Comments: Jim and Steve bent over backwards to insure the work was perfect, done to our satisfaction, and that we were always advised of issues in a very timely manner. We loved working with them and are looking forward to having them back for our next project.

Review Date: 11/05/2015 | Author: Peggy L.

Comments: Jim was on time, courteous and pleasant. Work was completed in a timely manner.

Review Date: 07/16/2015 | Author: Danielle H.

Comments: Jiim and his team provided excellent service. Their communication was thorough from beginning to end. They began the job earlier than anticipated and completed all repairs within 72 hours. They were always on time, courteous, and respectful. DeCuzzi Home Remodeling are the contractors to hire!! I will definitely contact them for future projects.

Review Date: 07/07/2015 | Author: J. W.

Comments: Prompt, efficient service & they stand behind their work.

Review Date: 07/04/2015 | Author: Alan C.

Comments: Courteous and ontime

Review Date: 06/25/2015 | Author: Matthew G.

Comments: Jim is the best - they don't come any better. Use this contractor!

Review Date: 06/23/2015 | Author: Carolina I.

Comments: They were very efficient but took their time. They double-checked the work they did and were genuinely nice people.

Review Date: 05/02/2015 | Author: a Neighbor

Comments: They did a great job with multiple projects. They were friendly and flexible. I would hire them again.

Review Date: 03/27/2015 | Author: Meghan S.

Comments: Ended up doing a full bath remodel, enlarged the bathroom, stripped down to the studs and made a larger high-end bathroom. Also did several small projects as well. Very professional, knowledgeable and perfectionist members of the team. Stayed in constant contact and always kept us informed of what problems they encountered and how they were going to fix them. Highly recommend Jim and Steve and their team for both large and small projects.

Review Date: 03/23/2015 | Author: Kelly W.

Comments: After a bad experience with a non-committal contractor, Jim saved my life with regards to home inspection repairs that I needed to sell my condo. He came in to assess repairs and had everything done in less than a week. He was very friendly and customer-service oriented. I am extremely grateful for him and will use him again in the future.

Review Date: 01/23/2015 | Author: Jim I.

Comments: Jim did not waste any time and made certain that the final product was perfect. Hope to work with him again in the future.

Review Date: 11/12/2014 | Author: Stephen F.

Comments: very friendly. did some handyman stuff while they were here and did not charge extra. I was figuring the few other things to cost $100-200. They did it for the original quoted price for replacing the tile on the bathroom step. They did an excellent job.

Review Date: 10/06/2014 | Author: Thomas C.

Comments: He did a great job, cleaned up very well and left area spotless. Some Contractors don't put the care in it like Jim did.

Review Date: 08/19/2014 | Author: Pamela C.

Comments: Came the same day and did excellent work. I highly recommend them

Review Date: 08/14/2014 | Author: Donna N.

Comments: Jim and Steve arrived on time; got right to work; and, did an excellent job on refinishing a park bench and painting a porch swing. They made sure they understood what I wanted done and what colors to use. I'll definately use DiCuzi again.

Review Date: 08/11/2014 | Author: Andrew C.

Comments: Very professional and quick to get the job done

Review Date: 07/24/2014 | Author: Sridevi Y.

Comments: DeCuzzi Home Remodeling reinstalled the porch post that had fallen because of a storm. Very quick to respond and finished the job the very same day I called to get a quote. I would hire them again if we need something in the future.

Review Date: 06/12/2014 | Author: Michael M.

Comments: I was very pleased with this company when I was calling around for estimates. This was the only company I called where they actually asked me questions about the work to be performed, they truly seemed interested in the opportunity. When Jim came, he was on time, very professional and did a great job. I am very pleased with our decision to use DeCuzzi and will definitely call in the future for more projects. Thank you!

Review Date: 06/11/2014 | Author: Douglas M.

Comments: He responded quickly, came by within a couple of hours. He did a great job.

Review Date: 05/28/2014 | Author: Ann F.

Comments: Jim and Steve are very professional, efficient and knowledgeable sharing their expertise with me. They thoroughly explained not only the work they were contracted to complete but also future work that should be addressed - for which I am very grateful. I will definitely give them my business for this future work. Ann F.

Review Date: 12/13/2013 | Author: Joan c B.

Comments: It was a very good experience. Very professional, friendly a. very nice gentleman,.

Review Date: 12/11/2013 | Author: Peter K.

Comments: Jim was very thorough and efficient in the work he did. Very pleased with what he did. Would use him again.

Review Date: 10/26/2013 | Author: Daniel R.

Comments: Jim went above and beyond in his customer service, he worked with me to fit my schedule, came out on a Saturday morning and was extremely efficient. He instructed me on all the steps he was taking to fix my issue (poorly patched drywall that looked terrible) and was able to fix everything to give it a look as if it it were new. Hands down, no one I've worked with before has been better than Jim DeCuzzi at what he does. Very friendly, very efficient, and extremely capable and knowledgeable. If you need work done on your home, he's the guy you want to call.

Review Date: 10/10/2013 | Author: Melanie P.

Comments: Jim was very knowledgeable and professional. He worked efficiently and within the price he originally quoted to me. He showed up on time and made sure I was satisfied with the repairs that were made.

Review Date: 10/04/2013 | Author: Ron R.

Comments: Jim was very responsive in making contact. We described our situation to him over the phone and then sent him a picture of the tear in the linoleum. He gave us a written estimate that was reasonable and arrived exactly on time. Even knowing that there was a tear in the linoleum we would be hard pressed to find it after Jim's excellent repair. I would definitely recommend him to others with this problem.

Review Date: 09/26/2013 | Author: Jerry A.

Comments: Quality craftsmanship is much more fundamental than just completing the project. Craftsmanship is doing what you love and doing it right with the right attitude. Jim & Jim (his brother-in-law) love what they do and it shows in their work. I would not hesitate to hire Jim DeCuzzi again!

Review Date: 08/17/2013 | Author: a Neighbor

Comments: Very friendly. Worked efficiently.

Review Date: 08/10/2013 | Author: Lee-ann V.

Comments: Jim & Brian are very professional, friendly and did a very efficient, neat and tidy job on the small projects I had (filling/painting the front door, filling/repairing some minor cracks and reprinting a kick board). I look forward to working with Jim DeCuzzi in the future.

Review Date: 10/27/2012 | Author: Angela C.

Comments: I thought Jim Decuzzi was an excekkent choice. I had been in touch with other handymen services such as SVM and was completely turned off.

Review Date: 09/27/2012 | Author: Paula G.

Comments: Awesone! Installed exterior door weather stripping, adjusted the lock and dead bolt on an exterior door, removed and trimmed a bedroom door, installed two bathroom towel bars, and hung eight pictures in two hours. They were knowledgable, professional, honest, courteous, prompt and reliable. They gave their honest, professional opinion and did not perform any unnecessary repairs which would incur additional time or cost. They have one flat rate starting fee and do not tack on additional fees for fuel charges, etc. They are very responsive in returning phone calls and flexable in scheduling the work job..

Review Date: 09/26/2012 | Author: Gayle B.

Comments: Very helpfull and professional. Came out the same day and finished all jobs. Would call him again if the need arose!

Review Date: 09/14/2012 | Author: a Neighbor

Comments: On time and did what was asked.

Review Date: 09/01/2012 | Author: Arthur P.

Comments: Job was done well and on time. Very professional. I would hire him again and recommend him.

Review Date: 01/12/2011 | Author: a Neighbor

Comments: Punctual, arrived on the dot at the appointed time. Very clean and neat job, and explained everything that he was doing in an easy manner. Would highly recommend using their services,

Review Date: 01/03/2011 | Author: a Neighbor

Comments: responsible and knowledgeable. Very helpful and accomodating. Would hire again

Review Date: 11/04/2010 | Author: a Neighbor

Comments: Excellent service. Jim is very prompt, very courteous, explained everything he was doing, and was fun to talk baseball with! Highly recommended!

Review Date: 08/12/2010 | Author: a Neighbor

Comments: I found Jim Decuzzi to be friendly, honest, clean and willing do tackle any job regardless of how big, small, tough or simple. He painted for me and did a great job. He also did some minor repair work and did so quickly, without making a mess and the job was done correctly. I also had him do some minor yard work and I am very pleased with the result. I have a few more things that I will need done this fall and I am certain that Jim will be the one I turn to.

Review Date: 08/05/2010 | Author: a Neighbor

Comments: Jim was honest and straight forward - he provided solid advice and completed the wiring for my pot rack. He was also kind enough to let me use his impact drill to complete the installation and gave us drywall compound to patch up the screw holes. Great guy!

Review Date: 07/23/2010 | Author: a Neighbor

Comments: They arrived on-time, finished the job with min supervision and cleaned-up after their work. I would highly recommend them.

Review Date: 11/25/2009 | Author: a Neighbor

Comments: Jim was on time, friendly , professional and knew how to do the work. He was excellent . I will use him again and again and highly recommend him to others!!!

Review Date: 10/29/2009 | Author: a Neighbor

Comments: They were professional, friendly and thorough. I hadn't cleaned my garage in 13 years, they did a great job. They also laid new carpet in my large storage closet, and replaced two electrical outlets that were a fire hazard. I was hppy with the results of their work and would most definitely use them again, and will recommend them.

Review Date: 04/13/2009 | Author: a Neighbor

Comments: Jim is a good person as well as a good carpenter. He is doing a very good job for me on a project involving awkward angles and difficult measurements in an RV with curving sides. I'd hire him again! hht

Review Date: 12/22/2008 | Author: a Neighbor

Comments: Replaced the weather stripping in the house. Job well done

Review Date: 12/21/2008 | Author: a Neighbor

Comments: Great customer service, did an excellent job, would highly recommend

Review Date: 12/13/2008 | Author: a Neighbor

Comments: Several small jobs needed done. Very quickly returned call and was able to come out the same day (Sat.). Very professional, timely, trustworthy. Ensured all material and tools needed for various jobs were obtained prior to coming on the job. Reasonalbe prices and all work completed as per my directions. Various repairs and work included replace of dryer hose, replace kitchen faucet, repair sliding glass door, tree triming and even removal of huge wasp nest. I have found a reliable handyman that I will definetly use again!

Review Date: 04/30/2008 | Author: a Neighbor

Comments: Nice guy. Straight shooter.

Review Date: 03/12/2008 | Author: a Neighbor

Comments: Decuzzi Home Remodeling had friendly and on-time service, with up-front pricing. They fixed the issues I had with two doors, one of which was a complicated fix. I was really pleased and would definitely consider hiring them for other work.

Review Date: 01/21/2008 | Author: a Neighbor

Comments: On time, honest and reliable

Review Date: 01/21/2008 | Author: a Neighbor

Comments: Jim did an excellent job on the handyman repairs. Very responsive, thorough, and transparent in his services.

Review Date: 01/10/2008 | Author: a Neighbor

Comments: I struggled with multiple leaks (and attempted repairs - 4 in 18 years) from an upstairs tiled shower, and I was ready to get it fixed once and for all. Jim thoroughly explained what he recommended, and we proceeded down the path to "remodel" and redo the tile in the standing shower. As the project progressed, Jim would call with any concerns and talk thorough how it should be approached. He followed that with change order paperwork. All sources of leaks were addressed; any damage repaired; and new wallboard, tile, fixtures installed. The work is excellent. They were professional and cleaned up each day. I would highly recommend them.

Review Date: 01/06/2008 | Author: a Neighbor

Comments: Prompt, friendly, knowledgeable, efficient

Review Date: 12/20/2007 | Author: a Neighbor

Comments: Jim and Jim are not only very professional and skilled at their trade, they give you the sense of having close friends doing the work for you. Their HVAC return duct work has improved the efficiency of our system by 200%. I would absolutely have no reservations in referring Decuzzi Home Remodeling to a potential client.

Review Date: 12/15/2007 | Author: a Neighbor

Comments: They were prompt, prepared, and professional. They fixed my problem for a very fair price

Review Date: 11/10/2007 | Author: a Neighbor

Comments: Quick response time, he gave a fair assessment of the necessary work, his costs were reasonable and he provided this all up front. Jim completed the work the same day despite encountering a bigger drain clog then I had reported and he called to check-up on the drain a week after the work was completed.

Review Date: 10/29/2007 | Author: a Neighbor

Comments: We thought we needed new weather stripping, but when Jim came out, he told us that was not our problem..He didn't just complete the work and take our $$$! THANKS so much!

Review Date: 10/25/2007 | Author: a Neighbor

Comments: Jim DeCuzzi did an excellent job. I will use him again in the future.

Review Date: 10/12/2007 | Author: a Neighbor

Comments: Fantastic job on repairing cracked tile in the master bathroom. It was a complicated job that involved specially made shower doors and they matched the tile perfectly. Very clean and professional, extremely helpful. Will hire them again!

Review Date: 08/22/2007 | Author: a Neighbor

Comments: Excellent to work with. They do a very outstanding job.